Contact Us


Reach us on:

Contact Number

+639 56 084 7974

Email Address

shop@fereshtehbeauty.com

Frequently Asked Questions

Shipping

1. When can I determine to receive my FERESHTEHBeauty package?

Our current delivery partner is LBC. The estimated shipping time is as follows:

Metro Manila: Standard: 1-3 business days Nationwide: 2-5 business days Overseas: 7-15 business days

When you checkout on our site, you may send us a message at shop@fereshtehbeauty and let us know if you would like to have your order delivered via: Grab Lalamove Mr. Speedy

to receive your orders right away. We are excited too and we want you to feel the glow of FERESHTEHBeauty on your skin right away!

2. Where else does FERESHTEHBeauty ship?

FERESHTEBeauty currently ships in the Philippines and ships to other parts abroad by requests of some friends and customers.

We are working on bringing FERESHTEHBeauty everywhere around the world. Send us a message @FERESHTEHBeauty to let us know where you live and we will make a way to reach you and let you know the shipping duration and cost.

3. Can you tell me about the safety of deliveries during the pandemic?

The safety of our team and customers is our prime priority.

We’re monitoring the situation very closely and working with our external partners who like us, are also committed to taking all vital safety precautions to deliver you our products with the most care and attention.

About our Products

1. How can I find out more information about your products?

You can learn all about our products on OUR SKINCARE INGREDIENTS page. If you have any other questions or thoughts, let us know by emailing at shop@fereshtehbeauty.com.

2. What skin type is FERESHTEHBeauty products suitable for?

We are your number one choice of when not to go for harsh treatments. Our products are appropriate for all skin types, they’re FDA Notified, dermatologist-tested.

3. Are you cruelty-free?

We’re committed to being cruelty-free, we do not test on animals at any stage of product development.

4. Can I sell the products on my site?

Your purchase of FERESHTEHBeauty products is only for your personal use. However, you can arrange with us and be one of our accredited networks to resell or distribute our products. We are excited to make you a partner! Send us a message at shop@fereshtehbeauty.com and we shall contact you immediately.

5. What should I do if I receive the wrong product?

If you received a product different from the one that you ordered, we sincerely apologize. Please contact us at shop@fereshtehbeauty.com and we’ll make sure to get you the FERESHTEHBeauty you requested.

Billing

1. When will my credit card be charged?

Your credit card will be charged as soon as your order is accepted and processed.

2. What forms of payment do you accept?

When you checkout on our site, we accept Paypal, GCash, unfortunately, we do not accept checks or money orders at the moment.

A Shopee Checkout option is also available and avail of the cash on delivery service.

Welcome to FERESHTEHBeauty

We are delighted you have found us! Let us unite in creating a thoughtful experience.

Please be respectful and kind. We respect each other’s space and we refrain from behavior discerned as discriminatory. We care for you. We believe in you, love and value yourself, live in the moment.

Thank you! Now, let’s glow our brightest!

How are FERESHTEHBeauty products unique from others?

Our products are valuable to us and we want to cultivate beauty and build confidence by uplifting others. Our formulas are designed to stay with you long-term, embrace your beauty, and unveil your ethereal glow. They are meant to be with you when you are at home, even when you travel, and be with you as you celebrate and cherish every precious moment of life. They are built from hard work, perseverance, and ideas from people who love beauty.

We’ll be coming out with new products soon, and we can't wait to share them with you!

As of the moment, you may purchase our products online. We shall keep you updated with our plans on meeting you in a FERESHTEHBeauty store in the future!

The safety and well-being of our customers and team are our priority. We're closely monitoring developments with Covid-19 and taking every precaution in all our areas to ensure we observe all safety guidelines and regulations set by authorities. We've instituted social distancing guidelines and set up signage throughout our premises and are limiting capacity to cultivate a comfortable experience for everyone in the space.

If you have any further questions, email our team at shop@fereshtehbeauty.com.

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We are FERESHTEHBeauty